Allow agents to see what customers see, secure co-browse, troubleshoot with live-video, complete & sign forms, approve T&Cs, process secure payments, and more.
Discover more about Visual Engagement for your Contact Center
Whether your campaigns focus on customer service requiring detailed explanations, tech support needing visual cues/resolution, troubleshooting with high AHT and unnecessary truck roll visits, sales campaigns with high basket abandonment, or administrative calls hindered by data errors or payment processing issues due to fraud risks; Grypp’s visual platform will immediately improve sales, service and support. 48% increase in FCR. 27% decrease in AHT. 24% increase in sales. 103% increase in NPS. Some examples from recent campaigns.
Better Serve. Sell More. Spend Less
Welcome to a new standard. Deliver a shared visual experience that delights customers, empowers agents and offers immense ROI.
